Privacy Policy

This Privacy Policy describes how skinhappy.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

This Privacy Policy (“Privacy Policy”) is incorporated into our Terms of Use and Terms of Service, as applicable. Therefore, terms used in this Privacy Policy that have been previously defined will have the same meanings as provided in our Terms of Use or Terms of Service, as applicable. As with our Terms of Use and Terms of Service, if we make any changes to our Privacy Policy, we will post the revised Privacy Policy to the Site and update the “Last Revised” date of the Privacy Policy. Your use of our Site or Service following any such change means you accept the revised Privacy Policy.

We are committed to respecting the privacy of users of our Site and Service. We created this Privacy Policy to tell you how SkinHappy (“we”, or “us”) and affiliates using the SkinHappy platform collect, use and disclose information in order to provide you with the Site or Service, as applicable.

By accessing or using the Service, you accept the practices and policies outlined in this Privacy Policy and you hereby consent that we will collect, use and disclose your information as set forth in this Privacy Policy. If you are using the Service on behalf of an individual other than yourself, you represent that you are authorized by such an individual to accept this Privacy Policy on such individual’s behalf.

WHAT INFORMATION DO WE COLLECT?

In general, you can visit the Site without telling us who you are or revealing any personally identifiable information about yourself. However, you should be aware that sections of the Service (including restricted portions of the Site) allow for the submission of and collection through use of the Service of personally identifiable information, including, but not limited to: (1) your name and contact data (such as your e-mail address, phone number, and billing and physical addresses); (2) your login and password; (3) demographic and health and wellness data (such as your gender, date of birth, wellness background, weight, height, lifestyle information, medication history, and zip code); (4) your communications with a physician or other Health care provider conducted through the Service; and (5) any information you provide when you contact or communicate with us (credit card data). We may also collect information from you necessary to provide you with services you request from physicians and other Health care providers available on the Service, which may include, but is not limited to: (a) payment information; (b) insurance information; and (c) health and medical data (such as previous doctors or other healthcare providers you visited, your reason for visiting a healthcare provider, date of visit, medical history and condition, medications, images or videos and other medical and health information you share with us).

To protect your security and privacy, we require that you or your legal representative (as opposed to a third party on your behalf) enter the personally identifiable information that we collect and that the information be current. SkinHappy disclaims any legal duty to verify the accuracy of any personally identifiable information that you provide beyond what may be required by law for the particular purpose for which the information is to be used.

We may automatically collect certain information from your device through which you access our Service. This information includes, but is not limited to, your language preferences, your phone number or other unique device identifier (the International Mobile Equipment Identity or the Mobile Equipment ID number), the IP address of your device, the manufacturer, model and operating system of your device, the name and version of the Service you are using, information regarding your browser and information that allows us to personalize the Service. We or our service providers may also collect information about how you interact with the Site, the Service and any other websites to which the Service or Site links, such as how many times you use a specific part of the Site or Service, the amount of time you spend using the Site or Service, how often you use the Site or Service, actions you take in the Site or Service and how you engage with the Site or Service. For more details about this type of data collection, please refer to the section below on cookies and web beacons.

We will obtain information regarding your location or the location of your device through which you access the Site or Service. Information regarding your location will be obtained directly from you when you provide us with your zip code. Alternatively, the Site or Service may obtain precise information about the location of your device with your express consent. Once you have consented to the collection of the precise location of your device, you may adjust this consent by managing your location services preferences through the settings of your device.

HOW DO WE USE YOUR INFORMATION?

In connection with providing you with the Site or Service, we and our affiliates may use, compile, analyze and save, your information for a number of purposes, including, but not limited to: (a) verifying your identity and administering your account, including processing your payments and fulfilling your orders; (b) communicating with you about our Site, Service or your use of our Site or Service, and sending you communications on behalf of physicians and other Health care providers utilizing the Service to meet your needs; (c) ensuring quality customer service by providing you customer support, responding to your requests or concerns, ensuring that our Site or Service functions properly for you, and tailoring our Site or Service to meet your needs; (d) as applicable, facilitating the provision of healthcare services to you by a physician or other Health care provider, and ensuring the Health care providers the services and support necessary for health care operations; (e) sending you push notifications (notifications may be enabled or disabled through your device or app settings depending on your device type); or (f) detecting, preventing, investigating and responding to fraud, intellectual property infringement, violations of our Terms of Use, Terms of Service, or other misuse of our Site or Service or a Health care provider’s services.

HOW DO WE STORE INFORMATION?

SkinHappy will store archives of information subject to this Privacy Policy from Secure Users for no less than the required legal period, but may retain some or all of the information indefinitely in SkinHappy’s sole discretion.

CAN YOU REQUEST A COPY OF INFORMATION SUBJECT TO THIS PRIVACY POLICY?

With respect to all active Secure Users of the Services, upon the detailed and reasonable written request of an active Secure User and the payment of any applicable fees SkinHappy may charge to copy and distribute materials, SkinHappy shall make copies of information subject to this Privacy Policy and identifying the requesting Secure User maintained by SkinHappy to such Secure User within a reasonable time of the request.

USE BY MINORS

If you are under 18 years of age, we must obtain valid and verifiable consent by your parent,or legal guardian to this Privacy Policy and our Terms of Service before you can use the Services or the Site. Such consent will be obtained via reasonable methods, as determined by us in our sole discretion. If we determine that the consent obtained is inadequate, we will notify you and you may not use or access the Service or Site at any time or in any manner. However, if you are a parent, legal guardian or personal representative of a minor child under 18 years of age, you may, in compliance with the Terms of Service use our Service on behalf of such minor child. Any information you provide us on behalf of your minor child will be treated in accordance with this Privacy Policy. We do not knowingly collect information for individuals under the age of 18 for whom we have not obtained adequate consent pursuant to the above. If we learn that we have received any information for an individual under the age of 18 for whom we have not obtained adequate consent pursuant to the above, we will only use that information to respond directly to that child (or a parent, legal guardian or personal representative) to inform him or her that he or she cannot use our Service, and subsequently we will delete that information from our own servers.

JURISDICTIONAL ISSUES

We intend to provide our Service in the United States; accordingly, this Privacy Policy, and our collection, use, and disclosure of your information, is governed by the laws of the State of California and the United States. We do not represent or warrant that our Service is appropriate or available for use in any particular jurisdiction. If you choose to access or use our Service from jurisdictions other than the States of California, Nevada, Hawaii and Arizona, including from outside the United States, you do so on your own initiative and at your own risk and acknowledge that the Service may not be available expect for individuals within these jurisdictions at the time of the healthcare provider patient encounter. You acknowledge that our Service is subject to laws of the State of California and the United States.

THIRD PARTIES

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices, including data privacy and security processes and standards of any third parties, including physicians and other Health care providers using the Service, the manufacturer of your mobile device and other IT hardware and software, and any other third party mobile application or website to which our Service may contain a link. These third parties may at times gather information from or about you. We have no control over the privacy practices of these third parties.

COOKIES AND WEB BEACONS

Please note that we may use “cookies”—a small data file that we transfer to your computer’s hard drive—to collect certain information about you and your use of our Service, such as IP addresses (the Internet access of a computer), domain names, and the type of computer, smart phone device, and operating system being used. We may also use cookies to identify your computer or smart phone device when you revisit our Service to, for example, recall your authentication information or to track statistical information related to navigation throughout the Site, as applicable. We may use both “session” cookies and “persistent” cookies in order to better operate the Service to enhance your experience while using the Service. A session cookie enables certain features of the Service and is deleted from your computer or smart phone device, as applicable, when you disconnect from or leave the Site. If a portion of the Service requires a password, you are giving us explicit permission to use a persistent cookie, which is a small data file that is generated when, as a registered user of the Service, you enter your assigned user ID and password to access the password-protected area of the Service. This file is stored on your computer or smart phone device. You may adjust your browser to refuse to accept cookies, remove cookies or notify you when a cookie is set by editing your web browser preferences or options. (Each browser is different, so check the “Help” menu on your browser to learn how to change your cookie preferences.) You do not have to accept all cookies sent to you by the Service; however, depending on the particular cookie you reject, you may not be able to use some features of the Service or some features may not function properly.

SECURITY OF INFORMATION AND DISCLOSURES

SkinHappy uses industry standard security measures to safeguard information concerning, and submitted by, users like you. Despite the security measures employed by SkinHappy, you should be aware that it is impossible to guarantee absolute security with respect to information sent through the Internet or as part of a mobile application.

SkinHappy will, to the extent possible, control your personally identifiable information, and, except as otherwise set forth in this Privacy Policy, we will not disclose your personally identifiable information to third parties. Although we are committed to maintaining the confidentiality of your personally identifiable information, if required by law, we reserve the right to disclose such information without first obtaining your consent.

We strive to use reasonable physical, technical and administrative measures to protect information under our control. However, you must keep your password secure and your account confidential, and you are responsible for any and all use of your account. If you have reason to believe that the security of your account has been compromised, please notify us immediately in accordance with the “Contacting Us” section below.

When using our Service, you may choose not to provide us with certain information, but this may limit the features you are able to use. You may also choose to opt out of receiving certain communications (e.g., newsletters, promotions) by emailing us your preference. Please note that even if you opt out, we may still send you service-related communications.

If you reside in California and have provided your personally identifiable information to us, you may request information once per calendar year about our disclosures of certain categories of your personally identifiable information to third parties for their direct marketing purposes. Such requests must be submitted in writing using the email address in the “Contacting Us” section below.

CONTACTING US

If you have any questions about this Privacy Policy, please contact us by email at info@skinhappy.com or by regular mail at:

SkinHappy

502 Pierce St, Monterey, CA 93940